Telehealth

What is telehealth?

Telehealth is a modern way to receive personalized mental health care without being physically present in the office. It uses technology like video calls and messaging apps to connect you with healthcare professionals like April and the Head Well team so that you can discuss your mental health, get advice, and receive treatment from the comfort of your home.

Telehealth is convenient and less stressful than conventional in-person visits, especially if you lack reliable transportation or live in a remote area. It’s an effective way to access the care you need, no matter where you are.

What are the benefits of telehealth?

Telehealth has many benefits for people seeking personalized, reliable mental health care. These include:

Convenience

You can connect with April and her team from home, workplace, or school, reducing the need for travel and time off.

Accessibility

Telehealth breaks down geographical barriers, making it easier to access mental health care, even from remote places.

Comfort

You can engage in therapy and discussions from a familiar and comfortable environment, which promotes openness and trust.

Reduced stigma

Telehealth helps reduce the stigma associated with seeking mental health care. It’s a more discreet way to connect with experienced providers.

Flexible scheduling

With telehealth, you can often find appointment times that suit your schedule, including evenings and weekends.

Continuity of care

You can maintain a consistent connection with April and her Head Well team, ensuring ongoing support and treatment.

How do I communicate with my provider in between telehealth sessions?

Maintaining open communication with April and her Head Well team between telehealth sessions is essential. You can do it effectively through:

Secure Messaging

Securely message April and the team between sessions through the Osmind app. It’s a convenient and confidential way to ask questions, share updates, and discuss your concerns.

Routine needs

Email or call the office for routine matters like medication refills or appointment information. This ensures that April and her team address your needs promptly.

Clinical issues

It’s important to note that some clinical issues might not be appropriately manageable over the phone or through messages. In these cases, schedule an appointment with Head Well.

Using these communication channels maintains a strong connection with April and her team to ensure that they effectively meet your needs between sessions.

Call Head Well today or schedule an appointment online to learn more.